Payment Policy
Payment methods
We offer VISA, Mastercard and Paypal payment options
Credit card
At everydaybaby.com you can pay with VISA and MasterCard. There are no additional charges when paying with these payments methods.
Security
Everydaybaby.com is an online shopped run on the Shopify platform. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify. The Payment Card Industry Data Security Standard (PCI DSS) is an informative security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
PayPal
Easy and secure payments through our partner PayPal. No additional fee.
Your right to return items isn’t affected by the payment period, and you’ll only have to pay for the items that you keep. See our Return & Refund Policy to learn more.
Privacy Statement
INTRODUCTION & SCOPE
We respect the privacy of our website visitors and are committed to collecting, maintaining and securing information of our website visitors in accordance with this Privacy Policy. In this Privacy Policy, we (Everyday Baby AB) describe our privacy practices for everydaybaby.com. This privacy policy is intended for visitors worldwide. Please read this entire Privacy Policy before using or submitting information to the Sites. By submitting information on the Site, you acknowledge that you understand and consent to the terms of this Privacy Policy.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
Active Information Collection:
You actively send information to us when you sign-up on a form on the Site, participate in surveys or promotions, respond to us or otherwise contact us. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. This will be compliant to the GDPR law governing the European Union beginning May 25, 2018 (see section 9 for more information)
Passive Information Collection:
We may also collect information about how you use our Sites through web log files, cookies, web beacons, tracking pixels and similar technologies. This information is used to better understand our customer’s behavior in order to improve our website and services.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@everydaybaby.com or mailing us at:
Everyday Baby AB
Ideon Science Park
Scheelevägen 15
223 70 Lund
Sweden.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For more insight, you may also want to read Shopify’s Terms of Service.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Where permitted by law, non-personally identifiable information and data may be automatically collected through the use of «cookies» or «internet tags» and other similar techniques placed by Everyday Baby and third parties. Cookies are small text files that are transferred to a user’s computer hard drive by a website for the purpose of storing information about a user’s identity, browser type or website visiting patterns. Cookies may be used on our Website to monitor web traffic, for example the time of visit, pages visited and some system information about the type of computer being used. We use this information to enhance the content and services offered on our Website. If you disable the use of cookies on your web browser or remove or reject specific cookies from our Website or linked sites then you may not be able to gain access to all of the content and facilities in those websites.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
SECTION 9 – GDPR STATEMENT
The EU General Data Protection Regulation (GDPR) will go into effect May 25, 2018 with the aim of harmonizing data privacy laws across Europe and protect citizens data privacy. Article 5 of the act “Principles to processing of personal data” is outlined below. Everyday Baby AB have begun immediate changes to guarantee GDPR compliance by May 25, 2018.
Article 5: Principles to processing of personal data”
Personal data shall be:
- processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
- collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’);
- adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
- accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
- kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);
- processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).
To read more about the GDPR legislation, please visithttps://www.eugdpr.org
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@everydaybaby.com
Returns & Refund Policy
Returns
As we understand that buying online can be tricky as you do not have the product in your hands when you order, we have a 14 days open purchase policy.If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, for example intimate or sanitary goods.
The buyer is responsible for paying any shipping charges for the returned item. To complete your return, we require a receipt or proof of purchase.
Please send your returns to:
Everyday Baby AB
Scheelevägen 15
22370, Lund, Sweden
If you would like to notify us of your return of have any questions, please email us atreturn@everydaybaby.com
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.We cannot refund to another account than the account where the payment was made from.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us atreturn@everydaybaby.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at return@everydaybaby.com and send your item to:
Everyday Baby AB
Scheelevägen 15
22370, Lund, Sweden
Wrong or damaged item
Regarding possible reclamations, Everyday Baby AB follows the Swedish law “Konsumentköpslagen”, (visitwww.konsumentverket.seto learn more).If a piece of merchandise is defective, you have the right by Swedish law to demand a refund. Contact us atreturn@everydaybaby.comto give us notice of your defective item.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item/items over 750 SEK, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns when paying with Klarna
Once your return has been completed, you’ll get an updated invoice from Klarna.
You’ll receive your refund from Klarna within 5-10 working days to your chosen account.
If you have any questions about your Klarna account, please contactKlarna Customer Service.
In case of dispute
In case of dispute we will comply with the recommendations of the Swedish Consumer Complaints Board’s (“Allmänna reklamationsnämnden”).
Shipping Terms
We accept orders from all over the world when paying with MasterCard, Visa and Paypal.
Order confirmation
After you have placed and paid for your order we will send you a confirmation to your e-mail address. The moment your order is packed and ready to go, you will receive another e-mail with your shipping confirmation and tracking number.
Items Dispatched
Your items will be dispatched within 24 hours on Mondays to Fridays. Orders placed on weekends will be delivered the first working day of the next week.
Shipping options
We offer standard delivery, internationally.
Shipping cost
An additional fee for shipping will be added to your order. The amount is dependent on where you live and the items bought.
Total delivery costs will be displayed during the check-out process.
Customers outside EU
When ordering to a country outside the European Union you may have to pay an extra tax / customs fee depending on the value / weight of your order. These duties are established by the country the goods are delivered into, and we at Everyday Baby AB do not have any influence over it. Please note that when ordering goods to be received outside the European Union, VAT is not applicable and thus the order’s sales price will not be subject to VAT.
For more information, please contact your local customs office as they will be able to assist you further.
Approximate delivery time
Sweden: 2-5 business days
Within EU: 5-10 business days
Outside EU: 10-21 business days.
Products in stock
All the products shown on our webpage are available with no delay unless otherwise mentioned.
Terms of Service
OVERVIEW
This website is operated by Everyday Baby AB. Throughout the site, the terms “we”, “us” and “our” refer to Everyday Baby. Everyday Baby offers this website, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By accessing or using any part of the site, you agree to be bound by these Terms of Service.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services and possible legal action.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – TRADEMARKS, COPYRIGHT & OTHER INTELLECTUAL PROPERTY RIGHTS
The trade marks, product names, other distinctive marks, designs and domain names used on the Website belong to Everyday Baby AB, whether or not they are registered.
The contents of the Website are protected by copyright and belong to Everyday Baby AB. You must not download, save to your computer or use material from the Website unless you have received Everyday Baby’s written permission, or it is stated on the Website that the material may be downloaded and used in a given manner.
SECTION 4 – CONTENT
It is Everyday Baby’s aim that the content of the Site and information given are up-to-date and accurate. However, it is possible that some information on the Site may be inaccurate. Everyday Baby therefore accepts no liability for any typographical or printing errors, or any information that is not up-to-date. The material on this site is provided for general information and any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 6 – PRODUCTS OR SERVICES
Products are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8 – THIRD-PARTY TOOLS & LINKS
Certain content, products and services available via our Service may include materials from third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, with or without our request, you send certain specific submissions, you agree that we may, at any time, use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, please find this under Privacy Statement on our Site.
SECTION 11 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Everyday Baby AB be liable for any injury, loss, claim and damages of any kind (including but not limited to loss of income, indirect damage and other consequential loss). Our liability shall be limited to the maximum extent permitted by law.In some cases, the company’s liability insurance may cover the damage, and where applicable, the insurer accepts that payment be made, and such payment is actually made.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Everyday Baby AB from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 14 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 15 – TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
SECTION 16 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sweden.These terms and conditions are governed by the provisions of Swedish substantive law.
SECTION 17 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 18 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@everydaybaby.com.
Company Information:
Everyday Baby AB
Ideon Science Park,
Scheelevägen 16
22370 Lund, Sweden
E-mail: info@everydaybaby.com
Registration number: 556948-9395
VAT number: SE 5569489395
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